Terms & Conditions

Last updated: 14 March 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the nettex.io platform and related services (the “Service”) provided by Nettex Technology Limited, a company registered in England and Wales (company number 04087795), with its registered office at 102 Saltmakers House, Hamble Point Marina, Hamble, Southampton, England, SO31 4NB (“we”, “us”, “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Definitions

  • “Account” means a registered account on the Service.
  • “Content” means any text, images, data, files, or other materials you upload, submit, or create using the Service.
  • “User” means any individual or entity that accesses or uses the Service.
  • “Subscription” means a paid plan that provides access to specific features of the Service.

3. Account Registration

To use certain features of the Service, you must create an Account. You agree to provide accurate and complete information during registration and to keep your Account details up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account.

4. Use of the Service

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations;
  • Attempt to gain unauthorised access to any part of the Service or its related systems;
  • Transmit any viruses, malware, or other harmful code;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Use the Service to send unsolicited communications or spam;
  • Reverse-engineer, decompile, or disassemble any part of the Service.

5. Intellectual Property

The Service, including its design, code, features, and documentation, is owned by Nettex Technology Limited and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand features without our prior written consent.

You retain ownership of the Content you create using the Service. By using the Service, you grant us a limited licence to host, store, and display your Content solely for the purpose of providing the Service to you.

6. Subscriptions and Payment

Certain features of the Service require a paid Subscription. Subscription fees, billing cycles, and payment terms will be set out at the time of purchase. All fees are exclusive of VAT unless otherwise stated.

We reserve the right to change Subscription fees upon reasonable notice. If you do not agree to a fee change, you may cancel your Subscription before the next billing period.

7. Cancellation and Termination

You may cancel your Subscription at any time through your Account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

We may suspend or terminate your Account if you breach these Terms, with or without notice. Upon termination, your right to use the Service ceases immediately.

8. Data and Content

You are solely responsible for your Content and for ensuring you have the necessary rights to upload it to the Service. We do not claim ownership of your Content.

Upon termination of your Account, we will make your Content available for export for a reasonable period. After that period, we may delete your Content in accordance with our data retention policies.

9. Availability and Support

We strive to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Support is provided in accordance with your Subscription plan. Details of support levels and response times are available on our website.

10. Limitation of Liability

To the maximum extent permitted by law:

  • The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied;
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages;
  • Our total aggregate liability in connection with the Service shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify and hold harmless Nettex Technology Limited, its directors, employees, and agents from and against any claims, damages, losses, or expenses arising out of your use of the Service or your breach of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Nettex Technology Limited
102 Saltmakers House, Hamble Point Marina
Hamble, Southampton, England, SO31 4NB
Email: info@nettex.io